AMA Insurance Agency, Inc. (“AMAI”) respects your privacy. This Online Privacy Policy describes the processing of Personal Information (defined below) that is provided, collected, or shared on our websites, mobile applications, social media pages, or any other platforms and digital services officially operated or used by AMAI (each, a “Site” and collectively, the “Sites”). It also describes your choices about the collection, sharing, and use of your Personal Information.
This Online Privacy Policy does not cover our privacy practices regarding personal information provided to us from individuals who seek to obtain, or have obtained, insurance products or services from us. See our for further information about how we process your Personal Information in this respect.
In addition, this Online Privacy Policy does not cover our privacy practices concerning the collection and use of Protected Health Information (“PHI”) which is subject to the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”). See our HIPAA Notice of Privacy Practices for further information about how we process and protect your PHI.
AMAI complies with all state data protection statutes and regulations as they pertain to AMAI. For California residents, please see our Privacy Notice for California Residents or contact us via the phone number provided below.
Please review Section 15 below for information about changes to this Online Privacy Notice and when those changes become effective.
Before you use our various Sites, you should carefully review this Online Privacy Policy and our related Terms of Use. Only submit Personal Information and use our Sites, if you accept this Online Privacy Policy and our Terms of Use. Please note, this Online Privacy Policy does not apply with respect to any Personal Information that we process on behalf of a third party.
If you do not want us to collect or process Personal Information about you in ways described in the Terms of Use and this Online Privacy Policy, you should end this session now and refrain from using our Sites.
If you have any questions about this Policy, please contact us by email at AgencyOGC@amainsure.com, or by calling 1-800-458-5736.
We may collect a range of Personal Information. “Personal Information” means information that uniquely identifies, relates to, describes, or is reasonably capable of being associated with or linked to you.
The types of Personal Information we collect may include:
Please note that if you seek to obtain, or have obtained, insurance products or services from us, additional Personal Information will be obtained from you and other sources. For more information on our privacy practices surrounding such Personal Information see our Customer Privacy Policy and our HIPAA Notice of Privacy Practices.
To the extent permitted by applicable law, we may use Personal Information to:
We may share your Personal Information in the following circumstances:
We realize that foremost in the minds of privacy-conscious individuals is the security of information after its submission. All personal information collected in order to enable us to provide you with services is securely stored in databases. Additionally, access to the information stored on our databases is restricted to select employees and other authorized personnel, including those third parties necessary to perform services for us and for you. Where appropriate, we may employ firewalls, encryption technology, user authentication systems and access control mechanisms to control access to systems and data. If sensitive data is being transmitted, we will utilize security technology to ensure safe transmission. However, note that you should exercise discretion with respect to the submission of any personal or financial information. Transmitting information via the Internet is never completely secure and, thus, any information submitted may be intercepted, collected, used or disclosed by others. We will use appropriate technology to minimize that risk.
AMAI and authorized third parties may track how our Sites are used by website visitors who interact with the Sites for the following purposes:
Additional information on third-party tracking on our Sites can be found in the “Third-Party Tracking on Our Sites” section below.
We may use the following types of tracking tools for the purposes described above.
Cookies
A cookie is a small file or string of text on the Site user’s device that is used to aid web functionality and for other purposes. Our Sites utilize two types of cookies:
We also track interactions with our Sites by leveraging HTML5 web storage within a user’s browser (also known as local storage on a user’s device or hard drive). Local storage is used to track information such as the topics of information, login tokens, and demographics of users who view our Sites. This information is used to provide a more personalized experience. Users can disable local storage on their web browsers.
Web Beacons
Another way we track Site activity is by using transparent electronic images called “clear GIFs,” “web bugs,” “spotlight tags,” “pixel tags” or “web beacons” (collectively, “Web Beacons”). These images, for example, count the number of users who visit a page from links in an ad, an article or an email. A “spotlight tag” is used on web pages where transactions take place. The spotlight tag collects numeric information, such as the dollar amount of an online purchase, to help us understand Site usage and performance.
Email messages sent to you may contain Web Beacons or other tracking tools to measure the effectiveness of an alert, offer or opportunity so we know how to serve you better.
Session Replay Tools
We may use session replay tools on our Sites. Session replay tools record your interactions with our Sites, such as how you use and navigate the Sites and interact with webforms.
Third-Party Tracking on Our Sites
Ad networks and data analytics firms track and analyze traffic on our Sites, in part, to determine advertising effectiveness, browser types and website usage trends, website and systems performance and to present targeted ads based on information collected through tracking. Third-party vendors and service providers, such as Google, may then pool the information that they collect from our websites with other sources of information, which may include your Personal Information for purposes such as determining whether you might be interested in receiving direct mail, email, a catalog or a journal. Aggregate data on visitors and their use of our content provides business intelligence to better serve visitors, including to improve our content and track trends. If you open an ad, you leave our Sites and become subject to the privacy policies and practices of that separate website, not this Online Privacy Policy. That website may have different rules about tracking and data usage.
Your Choices for Tracking Technologies
You may be able to modify your tracking technology preferences on a Site using the “Cookie Settings” link at the bottom of the Site. You can also block or delete cookies using your browser settings and may be able to disable other tracking tools used in emails through the settings in your email client. Blocking or deleting cookies or other tracking tools may prevent access to some features of our Sites and impact the functionality of our Sites.
Third parties that we work with to deliver interest-based advertising may participate in the Digital Advertising Alliance (“DAA”) and Network Advertising Initiative (“NAI”). The DAA and NAI provide mechanisms for opting out of interest-based advertising performed by participating members at http://www.aboutads.info/choices/ and https://optout.networkadvertising.org/.
We use our commercially reasonable efforts to protect the confidentiality and security of Personal Information we process. We restrict access to Personal Information to only the employees and business partners who may need to know that Personal Information in order to operate, develop or improve our services and offerings. Any third party with which we share your Personal Information is bound by confidentiality obligations. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. Accordingly, and despite our efforts, AMAI cannot guarantee or warrant the security of any information you transmit to us, or to or from our online products or services. Email messages sent to or from a website may not be secure. Site visitors accept the risk that a third party may intercept messages sent or received.
Depending on where you live, you may have the right to exercise certain controls and choices regarding our collection, use, and sharing of your Personal Information. To exercise your rights under applicable law, please email us at AgencyOGC@amainsure.com or by contacting us as provided above or on our Sites.
Should you voluntarily provide your Personal Information on our website, you may receive email messages from us. Each such email will include simple instructions should you decide you no longer wish to receive messages from us. Likewise, if at any time you request to be removed from one of our mailing lists, your email will be removed from that mailing list within ten business days. You can also opt out of email, phone calls and other marketing communications by contacting us as set forth above.
Please note that, even if you unsubscribe from certain correspondence, we may still need to contact you with important transactional or administrative information, as permitted by law. Additionally, if you withdraw your consent, object to processing of your Personal Information, or if you choose not to provide certain Personal Information, we may be unable to provide some or all of our services to you.
Our headquarters are in the United States, and Personal Information we collect from you may be processed in the United States. Where your Personal Information is transferred to the United States from another country, we will implement safeguards so that it continues to be protected to the standards set out in this Online Privacy Policy.
You should be aware that other websites that link to or from our Sites or from an AMAI email or our Sites may contain privacy provisions that differ from those in this Online Privacy Policy. We do not control those sites or the information they collect about you. To ensure your privacy is protected, we recommend that you review the privacy statements of other websites you visit.
We reserve the right to amend this Online Privacy Policy at any time, for any reason. We will notify you to the extent required by law through an email communication if we have an email address on file for you and/or by notice on the Sites, in our sole discretion, and we will indicate at beginning of this Online Privacy Policy when the latest revisions occurred.
Contact Customer Care 8am – 5pm (M-F, CT) or Contact Us online.
wecare@amainsure.com